Fresh Products Home Delivery: Orders placed between 18.09.-22.10. will be delivered 05.11. and orders placed between 23.10.-19.11. will be delivered 03.12.

Privacy policy

From February 8, 2022 onwards


Data Controller and Contact Information

Satohuone (Business ID: 3242219-5)

Tornimäenkatu 9 B 26

33560 Tampere

antti@satohuone.fi


What information is collected about me?

The customer register stores the customer's first name, last name, street address, postal code, city, country, email address, phone number, preferred language, and currency used in transactions. For business customers, the company name, business ID, and VAT number are also stored.

Additionally, the online store's order information includes details provided by the customer during the ordering process, such as the order's product content, payment method, and delivery method.


How are personal data used?

Personal data is used for:

  • Managing customer relationships
  • Order fulfillment and processing, as well as archiving
  • Statistical purposes
  • Marketing purposes


The legal basis for processing personal data is contract, consent, or legitimate interest.

Personal data processing complies with the requirements set by the EU General Data Protection Regulation (GDPR) effective from May 25, 2018.


How long will my personal data be retained?

We retain your personal data for as long as necessary to fulfill the purposes of the register.

Additionally, some information may be stored longer if required by law, such as for accounting and consumer trade responsibilities.


Disclosure of data to third parties

We disclose personal data to logistics and payment service partners to enable the operation of our online store.


Customer Rights

 As a customer, you have the following rights:


  • Right to inspection
  • Right to rectification
  • Right to withdraw consent
  • Right to erasure

If you have any questions or wish to exercise the above rights, please contact our customer service.

This privacy policy may be updated without prior notice, and the latest updates are included in the version displayed here.


If you have any questions or wish to exercise your rights above, please contact us using the provided contact information.

This privacy policy is subject to change, and any updates will be reflected in the latest version.